How do I cancel my subscription?

It depends on your account status, and in two of the three cases there is nothing to cancel. On Premium, the option sits at the foot of Subscription & payments. It stays active until the end of the period you already paid for, and when that ends the account is locked until you reactivate it — no data is deleted.

1. 1Tap the pet’s name at the top left and open the account row — or go to Subscription & payments.
2. 2The screen is a single column with the same content as desktop, in this order: status at the top, your pets with their price, the total, and billing.
3. 3Scroll to the end. This is where it differs from desktop: the cancel action is not an outlined button but a line of red text, Cancel subscription, at the very bottom.
4. 4If you already cancelled, that line reads Reactivate subscription.
5. 5If you are VIP or on the trial, that line does not appear. There is no charge to cancel.